Professional responsibility is to provide our clients with complete and prompt Fire and Water Restoration during their time of need.

1) Timely Response; we always respond and start the restoration process within a 24 hour time frame preventing additional damage to  property.

2) Educate the client on the process of their Restoration project and what they can expect along the way to completion of the project.

3) Work with the clients Insurance Company directly, to reduce the ongoing stress of the project, from mitigation to completion of the project.

4) Jobs are done fast and efficiently and in accordance with local building codes. Our good relationship with village buildings municipalities helps us accomplish this.

5) For services provided, we charge the going rate determined by Xactimate 25 estimating program per region (which is the same program used by the insurance industry), to ensure client receives a fair price for work performed.

6) Guarantee to restore property equal to or better than original condition and provide a one year warranty on services provided.

7) We use only the very best quality equipment on the market.

8) Our structural drying practices are in line with the industry standards or the S500 ("Standard and Reference Guide for Professional Water Damage Restoration")

This is our promise to you from everyone at American Fire & Water Restoration